2020. 2. 12. 06:24ㆍ카테고리 없음
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Has anyone ever gotten this thing to work for more than a damn day? I've installed this thing on two servers and my personal workstation and the PANMS (Power Alert Network Management Software/System) only works for ONE DAY and then after that the service bombs on reboot or does nothing at all. When I bring up the PANMS software, it just hangs. I have to CTRL+ALT+DELETE to kill the application. I've worked with APC, and their software, while buggy, actually works.
This thing is horrible. There's always the chance that I'm a complete idiot and I'm missing something obvious, but how do I get the software to work consistently? For all intents and purposes the versioning is just about the same between the two.
The current product is all based on version 12.04.045. In my setup I'm running PA local on my W2003 R2 32bit database server and PANMS on my XP and now my Vista 64bit workstation. All three seem to be running OK. The actual version that's running on the server is 12.04.035 and it is connected via USB to the UPS.
In my case I'm only running one UPS (which happens to be the same model as the one your running.) Let's try this.(just focus on one UPS at the moment) On your server that's responsible for running PA local. Let's simplify things a bit.
Completely remove PA 100% from the machine. Connect the UPS, then configure Windows power settings to recognize the UPS. (This should work even though the built in UPS software is written by APC. It allows for a third party setup.) Lets try to eliminate USB and related server hardware as the source of any trouble. Let me know if you can get that working at minimum. Don't move on unless you know this is the case. If you can get the above working.
Disconnect the UPS USB link. Remove the Windows power settings and set it up at defaults. Reinstall PA local. Observe the process running. Reboot a few times if you can. If the process is failing at this point (before you've connected anything) then lets take a look at some log entries in the Windows event viewer. We need to find some error codes or things of that nature that we can search on that will yeild some answers.
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Also look at the log found in the C: Program Files TrippLite PowerAlert log directory. Post what you find in the logs. Could you let us know a little more. What TrippLite UPS are you using and how is it connected (serial/USB)? What OS is being used? How many machines share the same UPS? Are you using SNMP (PANMS uses SNMP extensively)?
I have PANMS running on a Windows Server 2003 R2 system connected via USB to a TrippLite SU6000RT4U UPS. It is managing 4 other Windows servers as well, all powered by the same UPS. I also have the SMNP network card installed on the UPS to facilitate network communication more effectively.
I had even installed the optional temp/humidity probe with it as well. All components in my case seem to work fine, but did take some time to work out the kinks.
But I never did have a lockup yet (knock on wood.) From what I can tell from your post it may be that you have three UPS and three machines. In that configuration PANMS would not be needed, you could instead go stand alone and let each machine manage it's own power using regular PowerAlert. However, that's only preferable if you have a 1/1 ratio of machine to UPS. If you have 2/1 or more then you'd want to use PANMS to leverage it's networkability. Hope this gives you a little more then you had to work on.
With some more info I could help you out more. Jredmond wrote: Could you let us know a little more. What TrippLite UPS are you using and how is it connected (serial/USB)? What OS is being used? How many machines share the same UPS? Are you using SNMP (PANMS uses SNMP extensively)?
I have PANMS running on a Windows Server 2003 R2 system connected via USB to a TrippLite SU6000RT4U UPS. It is managing 4 other Windows servers as well, all powered by the same UPS. I also have the SMNP network card installed on the UPS to facilitate network communication more effectively.
I had even installed the optional temp/humidity probe with it as well. All components in my case seem to work fine, but did take some time to work out the kinks. But I never did have a lockup yet (knock on wood.) From what I can tell from your post it may be that you have three UPS and three machines. In that configuration PANMS would not be needed, you could instead go stand alone and let each machine manage it's own power using regular PowerAlert. However, that's only preferable if you have a 1/1 ratio of machine to UPS.
If you have 2/1 or more then you'd want to use PANMS to leverage it's networkability. Hope this gives you a little more then you had to work on. With some more info I could help you out more. There are two SU6000RT4U (6000 kVA 4 RU) rack-mounted UPS systems. They are connected to a W2K3 server via USB.
There are no NICs on the back of the units. The one server is managing both Power Alerts. I also have Power Alert installed on my local system which connects to the W2K3 server via PANMS (if that makes sense). So to clarify, the UPSs are only connected to one server. Sorry for not getting back to you in a while. How about Java (JVM)? You need to be running a version greater then 1.6.03.
I think you mean that you're running PANMS version 12.04.045, if not upgrade to that. I had just tried installing it on a Vista 64 machine to see if I have any issues. So far so good, but let's give it a day or two. (in this case I have installed it over the top of a PA local install.) If you get totally stymied after this try giving Tripp-Lite themselves a call. I worked with them in the past on an issue with my temp/humidity probe and SNMP card. They were quite helpfull. For all intents and purposes the versioning is just about the same between the two.
The current product is all based on version 12.04.045. In my setup I'm running PA local on my W2003 R2 32bit database server and PANMS on my XP and now my Vista 64bit workstation.
All three seem to be running OK. The actual version that's running on the server is 12.04.035 and it is connected via USB to the UPS. In my case I'm only running one UPS (which happens to be the same model as the one your running.) Let's try this.(just focus on one UPS at the moment) On your server that's responsible for running PA local. Let's simplify things a bit. Completely remove PA 100% from the machine. Connect the UPS, then configure Windows power settings to recognize the UPS.
(This should work even though the built in UPS software is written by APC. It allows for a third party setup.) Lets try to eliminate USB and related server hardware as the source of any trouble. Let me know if you can get that working at minimum.
Don't move on unless you know this is the case. If you can get the above working. Disconnect the UPS USB link. Remove the Windows power settings and set it up at defaults.
Reinstall PA local. Observe the process running. Reboot a few times if you can. If the process is failing at this point (before you've connected anything) then lets take a look at some log entries in the Windows event viewer. We need to find some error codes or things of that nature that we can search on that will yeild some answers. Also look at the log found in the C: Program Files TrippLite PowerAlert log directory.
Post what you find in the logs. I have many (240 ) SNMPWEBCARDS in production, all are functioning for the most part. The majority, I'd say about 70% are running.55 and are still under manufacturer warranty. The others are running 12.04.45 version and TrippLite does not support them any more. As we are upgrading all of our UPS's SU2200RTXL2Ua, SMART5000XFMRXL, SMART2200RMXL2U with newer cards (as the budget permits) we are taking the older cards (which are functioning in the UPS's) and re-purposing them into our PDUMH20AT Dual Input power strips. Today, I installed two into the PDU's and discovered that I wanted to change the host name. I have tried the web interface, having it reboot, but it does not change the setting (these units are 45 minutes away).
I have also tried a telnet session to change the name, and the output said, 'Invalid host name, ignoring'. What can I do to change this without driving (I will if necessary) to this remote site? I have only installed a few of these older cards so far, but I have over a hundred PDU's over the metropolitan area and do not wish to have this issue again.
I do ensure that I reset to default settings as I install the cards. You may either post here or email. Ok, I had similar problems and I got it to work after doing the follow: The uninstall / repair option was not working due to permissions problem Further investigation showed I did not have ownership or permissions to see the following folder: C: Program Files (x86) TrippLite PowerAlert console Taking ownership from windows did not work.
The following worked: Loaded command prompt in administrator mode Went to tripplite program folder: C: Program Files (x86) TrippLite PowerAlert Ran the following commands.
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Line Interactive Uninterruptible Power Supply (UPS) with built-in Auto-Voltage Regulation (AVR) actively corrects brownouts and overvoltages back to usable levels while maintaining a full battery charge in case of power failure. Interactive LCD interface reports UPS operating mode, detailed UPS and site-power data, plus enables a variety of UPS setup and configuration options. Super-fast switchover from line to battery power occurs within milliseconds to maintain operation of connected equipment without interruption or reboot. 95% line-mode efficiency offers reduced heat emissions and operating costs. Network management interfaces support communications via USB, RS-232 and optional SNMPWEBCARD network interface. HID-compliant USB interface enables integration with built-in power management and auto shutdown features of Windows and Mac OS X. Network communications ports enable detailed monitoring of equipment load levels, self-test data and utility power conditions.
Includes PowerAlert monitoring software and complete cabling. Switched output load banks enable scheduled and real-time remote reboot and load shedding of select outlets. Emergency Power Off (EPO) interface.
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Programmable self-test. Field-replaceable, hot-swappable battery modules.